1. Who we are
NIXRIX LTD is a digital systems and automation company based in Leeds, United Kingdom. We help businesses improve their digital presence, streamline operations and use technology more effectively.
For data protection purposes, NIXRIX LTD is the data controller responsible for deciding how and why your personal information is used.
| Company detail | Information |
|---|---|
| Legal name | NIXRIX LTD |
| Company number | 16841804 |
| Registered office | Virtual office address — to be updated |
| info@nixrix.com | |
| Telephone | +44 7492 712144 |
2. When this notice applies
This Privacy Notice applies when you:
- visit the NIXRIX website;
- complete a contact or enquiry form;
- book or request a discovery call;
- contact us by email, telephone or social media;
- enquire about, purchase or receive our services;
- choose to receive marketing communications;
This notice does not cover third-party websites linked from our website. Those websites have their own privacy notices.
3. Information we may collect
The information we collect depends on how you interact with NIXRIX.
| Category | Examples |
|---|---|
| Contact details | Name, email address and telephone number. |
| Business information | Business name, role, industry and service interests. |
| Enquiry content | Information supplied in forms, emails, calls or discovery discussions. |
| Client and project records | Proposals, contracts, project correspondence, invoices and service history. |
| Website and device data | IP address, device and browser information, pages viewed and cookie choices. |
| Marketing preferences | Subscription, consent and unsubscribe records. |
4. How we use your information
We only use personal information where we have an appropriate reason under data protection law.
| Purpose | Lawful basis |
|---|---|
| Respond to enquiries and discovery-call requests | Legitimate interests; steps before entering a contract |
| Prepare proposals or recommendations | Steps before entering a contract; legitimate interests |
| Deliver and manage services | Contract; legal obligation where applicable |
| Manage invoicing and business records | Legal obligation; legitimate interests |
| Understand and improve website performance | Consent where non-essential cookies are used |
| Send requested marketing communications | Consent or legitimate interests where permitted |
| Protect our website and business | Legitimate interests |
5. Contact forms and enquiries
When you send an enquiry through our website, we may collect your name, email address, telephone number, business name, selected service area and the details included in your message.
We use this information to understand your request, respond to you and maintain a record of our communication. Enquiry emails are processed and delivered using Resend, a transactional email service. Submitting an enquiry form does not automatically subscribe you to marketing messages.
8. International transfers
Some of our technology providers, including Vercel and Google Analytics, may process personal information outside the United Kingdom. Where this applies, we take steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.
9. How long we keep information
We retain personal information only for as long as needed for the purpose it was collected, including business, legal and accounting requirements.
| Information type | Retention period |
|---|---|
| General enquiries not becoming projects | Up to 24 months after last communication. |
| Client and project records | Duration of relationship plus legal and accounting requirements. |
| Financial and invoice records | As required by UK tax and accounting rules (typically 6 years). |
| Marketing preferences | As long as necessary to respect preferences. |
| Analytics information | According to configured Google Analytics retention settings. |
10. How we protect information
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These include restricted access, account security controls, secure hosting via Vercel and use of trusted technology providers.
No transmission of information over the internet can be guaranteed to be completely secure.
11. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights to:
- ask for access to personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete your information in certain circumstances;
- ask us to restrict the way we use your information in certain circumstances;
- object to certain uses of your information, including direct marketing;
- withdraw consent where our use relies on consent;
- request portability of certain information where applicable;
To make a request, email info@nixrix.com. We may ask for information to verify your identity before completing a request.
12. Marketing communications
Where you choose to receive marketing communications, we may send information about NIXRIX services, digital growth, automation or related insights. You may opt out at any time by using an unsubscribe option in a message or by emailing info@nixrix.com.
13. Complaints
We would appreciate the opportunity to address any concern about our use of personal information. Please contact us at info@nixrix.com in the first instance.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.
14. Changes to this notice
We may update this Privacy Notice from time to time to reflect changes to our services, systems or legal responsibilities. Any revised version will be published on this page with an updated date.
15. Contact us
| Detail | Information |
|---|---|
| Company | NIXRIX LTD |
| Company number | 16841804 |
| info@nixrix.com | |
| Telephone | +44 7492 712144 |
| Registered office | Virtual office address — to be updated |