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Theyyam
From manual bookings to fully automated customer journey
Roster Care
Eliminating manual rota management across multiple sites
Project Details
What we built
Theyyam
From manual bookings to fully automated customer journey
The Challenge
The business was managing all bookings manually via phone and email. Every confirmation, reminder, and follow-up required staff time. Peak periods caused errors and missed bookings.
What We Built
A complete AI-powered booking system integrated with their existing tools. Make.com automation handles confirmations, reminders, and follow-ups. Zero manual intervention required.
The Result
100% of bookings now automated. Staff time on admin reduced dramatically. Zero missed bookings since launch. Customer response time under 2 minutes.
Roster Care
Eliminating manual rota management across multiple sites
The Challenge
HR team spending hours every week building rotas manually in spreadsheets. Changes required re-sending to all staff. No visibility of availability or conflicts in real time.
What We Built
Custom workforce management platform with automated rota generation, real-time availability tracking, and instant notifications. Integrated with payroll system.
The Result
Weekly rota time cut by over 80%. Real-time visibility across all sites. Automatic conflict detection. Staff satisfaction significantly improved.
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